Estimated Delivery Time (Business Days)
Please refer to the following for an estimated delivery time:
Free Worldwide Shipping:
Delivery Time = (Processing Time) + (Shipping Time)
Processing Time: 1-5 business days
United States, United Kingdom, Canada, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia/New Zealand
10 to 25 business days
Brazil, Mexico, Venezuela, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, and to all other countries
10 to 35 business days
Lebanon, Colombia, Dominican Republic, Kuwait, Russia, South Africa
15 to 45 business days
Express Shipping: If the express shipping option is not available for you at checkout please send us an email at email@example.com immediately after placing your order with us and we'll respond to you with a quote and invoice for online payment.
Express shipping to the US & Australia ~ 5-15 business days.
Order Processing times:
Orders are processed daily – Monday through Friday – with the exception of public holidays. As soon as your order is placed, you will receive an email confirming your purchase. Please allow up to 1-5 business days for your order to be processed.
Important note: Please note that all estimated shipping times stated are based on normal conditions. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains for the difference in the estimated shipping times stated above.
Because of the high demand on items and our choice to provide customers with a Free Worldwide Shipping option, we are serviced by multiple warehouses which means an order may be shipped from varying warehouses including offshore. Depending on various factors such as stock, order size, location of customer etc.
In some instances, an order may be split into separate packages for any of the following reasons:
– Weight limits per package. In order to provide Free Worldwide Shipping, we do have to think of the most innovative ways (such as the split an order into more than 1 package) to ensure that you receive your order as early as possible, while at the same time keeping the shipping costs to a reasonable limit.
– An item may be slightly back-ordered, and shipped a little later than the rest of the items in an order.
– Because we are serviced by multiple warehouses, an order with multiple items may be shipped from different warehouses due to varying stock inventory between the warehouse.
Once your order ships out we'll send you an email with the online tracking information which you can use to track your package. If 7 business days have passed and you have not received this email from us, simply contact us at firstname.lastname@example.org and we'll check it out for you right away.
Orders that are unable to be delivered:
All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, are not be our responsibility. We reserve the right to charge a restocking and shipping fee if that happens. So please do remember to check your address carefully when you place an order and pick up your parcel from your local postal office if they have directed you to do so.